Shipping Policy
At SunMagic Superfoods, we aim to deliver your order safely and efficiently while keeping you informed at every step of the process.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
In case of any delay due to high order volume or unforeseen circumstances, we will notify you via email or phone.
2. Shipping and Delivery
We deliver across India through trusted courier partners.
Delivery timelines generally range between 3–7 business days, depending on your location. Remote or rural areas may take a few additional days for delivery.
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
We occasionally offer free shipping promotions, which will be clearly mentioned on our website or social media channels.
4. Delays or Issues
While we do our best to ensure timely delivery, external factors such as weather conditions, logistical issues, or courier delays may affect delivery times.
In such cases, our team will assist you in tracking your order and resolving any issues at the earliest.
5. Address Accuracy
Please ensure your shipping address and contact details are entered correctly during checkout.
We are not responsible for delays or failed deliveries due to incorrect or incomplete information.
6. International Shipping
At the moment, we only ship within India.
International shipping options will be introduced in the future and will be updated on our website once available.
7. Contact Us
For any shipping-related questions, please reach out to us at: hello@sunmagicsuperfoods.com
We’re happy to help you with your order and ensure a smooth delivery experience.
